If you are experiencing challenges accessing the member portal please first check the following:
- You are using the correct member portal URL: https://member.thewisetraveller.com/
- You are using your assigned user ID. This will be the last six (6) digits of your member number, for example:
If your member number is TWT75 987 018789 your assigned used id will be:
- You will have been provided with an initial password, if you have changed your password or need assistance with retrieving your log in credentials you can do so by clicking on the "Forgotten?" option shown below:
Here you can enter either your 6 digit member ID or the email address that you used in your original application and an email will be delivered assisting you to retrieve your log in information.
If you continue to have difficulties accessing your on line profile and additional benefits please contact Member Services at firstname.lastname@example.org